The company is managed by its four founding partners. The partners, thanks to their vast experience in the production of machinery and equipment for the food industry, have contributed to the development and innovation of this sector, the quality of their products being acknowledged on both the domestic and international markets. Their long track record enables them to define the company´s mission and vision, in addition to the values which guide their operation:
The mission of Maquindal is the design, development, production and maintenance of equipment for the bakery and pastry industry, adapted to the needs of its customers and based on criteria of robustness, fair prices, and ease of use and maintenance, thereby striving to gain the satisfaction and loyalty of the company´s customers. The continuous improvement of its equipment and process productivity is regarded as the sustainable base of the company and the factor which ensures a return on investment and the well-being of its personnel.
Maquindal´s goal is based on sustained growth, in search of new markets and customers as a means of rendering the company more independent of fluctuations and local crises. This goal in relation to growth is in accordance with the law and the human condition, and above all aims to secure gains in productivity to guarantee a financial return for the company, without compromising the quality of its products and services, the safety of its employees, the working environment, and the environment as a whole.
An analysis of the background of Maquindal and its standpoint with regard to the surrounding society enabled us to identify that which the Company regards as its values and which ensure Maquindal stands out against its competitors.
- The structure of the human resources department is conducive to an atmosphere of openness, internal communication and the involvement of employees at all levels of the company´s activities and management.
- Openness and responsiveness to the outside enabling the company to develop its equipment in accordance with the needs of its customers.
- Relations established with employees, customers, suppliers and society in general, based on a foundation of respect, trust and mutual responsibility.
Company Quality Policy
The philosophy of work and the demand for Quality in Maquindal, are guided by the following lines
1– Customer Satisfaction
Maquindal seeks the satisfaction of its Clients to assure its respectability and survival as a company, seeking to make each Customer into its first seller.
2 – Company Satisfaction
Maquindal seeks to establish relationships with its staff on the basis of mutual responsibility, focusing on internal training as a factor for the professional and personal enrichment of its employees.
The company considers that its global improvement objectives can only be achieved if it ensures the satisfaction, stability, return and security of partners and employees, contributing to the improvement of their quality of life, inside and outside their workplace.
3 – Satisfaction of other interested parties / Social responsibility
Maquindal, as a responsible company, understands that its development and future survival depend on the respect and satisfaction of the other interested parties, namely, its suppliers, the environment and the surrounding society, whether they are individuals, associations or local / state bodies..
4 – Organizational Performance
Maquindal has an organization turned to the outside, attentive to the customer’s suggestions, the market and the competition, looking for a relationship with Customers and Suppliers based on trust.
This organization is also inward-looking, issuing clear and precise guidelines, generating motivation and commitment, and enhancing the involvement and creativity of its employees in product development, in the search for productivity gains and in improving the effectiveness of its System Quality Management
5 – Product / Service Quality
Maquindal’s objective is to produce bakery and pastry equipment that is characterized by its robustness, reliability, quality and fair price, respecting the applicable legal requirements and specifications.
The pursuit of this objective is made by the continuous improvement of its products and processes, understood as the technological evolution of its products and the productivity of its processes, thus seeking to reduce the impact in terms of sales values on our Customers, maintaining the margins necessary for the satisfaction and survival of the Company..